Intouch CX Permanent Work From Home 2024 | intouch CX Recruitment 2024 | Apply Now immediately
Hi hello guys…. Are you looking for permanent work from home jobs? I am very happy to inform this good news to all job seekers. Intouch cx company is providing opportunities to all job seekers. Today intouch CX company is released job notification for the post of customer support representative job role. This is permanent work from home & full time job, Weekly 5 days work. This is not a sales & Target based job. This is a superb opportunity for all the job seekers….. Don’t Miss this opportunity. If you are interested this job please check it the official website www.intouchcx.com and advertisement, There Cactus company has posted complete Notification details. Check the complete job details and apply for this job.
Designation, Number of posts, Eligibility criteria, Age details, Work experience details, Gender details, Office Location, Payment details, Application fee, Application process, Job Selection each and everything details discussing Below :
| Company Name | In such CX company |
| Designation | Customer service representative posts |
| Total Post Details | Not disclosed |
| Academic Qualification | Any Degree from any specialization, Any Batches can apply |
| Type of Employment | Permanent job, Private sectors |
| Age groups | 18+ years age groups |
| Experience | Without Experience Freshers Can also apply |
| Pay scale | 30k monthly salary |
| Job Location | PERMANENT Work from home job now |
| Shift type | Rotational shifts including night |
| Apply Mode | Only Online |
| Selection Process | Online or phone call interview |
| Application Start Date | 27-11-2024 |
| Application Last Date | Not Disclosed, Apply immediately. |
| Official Website | www.intouchCX.com |
>Post Name :
Customer service representative Posts
>Number of Vacancies : vacancies is not disclosed, vacancies as per the company Recruitment
>Academic Qualification Details :
Any Degree / Any Post Graduation any specialization can eligible to apply
>Gender Details : Male and Female both are eligible to apply for this post
>Age limit :
Age groups is not mentioned, 18+ years age groups can apply
>Office Location :
•Permanent Work from home job
>Experience Details :
Freshers and experienced candidates both are eligible but experience is not mandatory
>Pay scale : 30,000/- monthly salary
>About the Role:
•Responsible for providing excellent customer service, solving questions and complaints related to order status, Inventory, Billing related queries, through web-chat and email based communication tools
•Responsible to handle inquiries in a manner which meets quality and performance standards
•Identify and escalate priority emails to appropriate channels
•Handle customer complaints in a professional manner and attempt to successfully resolve cases in accordance with established guidelines
•Document customer transactions accurately in the appropriate systems
•Coordinate with the co-workers, lead persons and other departments as appropriate
•Actively listen to the customer, and show empathy and patience
•Provide information to the client and place appropriate notes in the system indicating exactly what action was taken or needs to be taken
•Ensure policies and procedures are followed in all contacts
•Maintain thorough knowledge of systems so that information can be researched and proper information is given to the customer
•Learn and retain a thorough working knowledge of all existing and new processes and procedures
•Respond to incoming chats/emails within the stipulated SLA and meet the quality and performance standards by achieving assigned Key Performance Indicators – e.g. Contact Handle Time, Quality, CSAT & DSAT
•Attend Team Meetings/additional training sessions as scheduled
•Performs other duties as assigned
>Eligibility :
•Freshers and Experienced candidates both are eligible to apply for this post
•Candidates have excellent communication skills in English
>Expected Skill :
•Computer Knowledge is required
•Candidate Must have good communication skills English
•Communication skills in both written & verbal
•Problem solving skills is mandatory
>Important Dates :
•Online application start date : 27-11-2024
•Online application Last date : Not Disclosed, apply immediately
>Application fee Details :
Free to apply for this post, No application fee for all categories like (OC, OBC, SC, ST, EWS, PWD).
>Steps Of Selection Process :
•First step is your Application or Resume Review & Short list Process
•2nd step is Phone call or online mode Interview
>Application Process :
•The interested candidates apply for the above post through online only
•First go to the official website
•Login to the www.intouchcx.com website
•Before apply read the notification details.
•Check the Terms and conditions carefully.
•Click the apply button
•Fill the application form in correct manner Like personal, Educational, Experience details each and everything
•Click the next button review your details whether right or wrong if all details are correct you proceed to the next step
•Finally click the submit button.
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•Apply Links given In Below :
Click the below link & apply : 👇
Apply link : Click Here to apply
Note : Important Note for all job seekers : If anyone asks the money for job purpose do not pay the money, money based jobs are fake because of genuine companies are not asking money so be aware that type of jobs & save your self don’t loss your money